This Privacy Policy applies to all visitors and users of samranzia.com. By using this website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use this website.
This website takes your privacy seriously. We do not sell your personal data. We do not share your information with advertisers. We collect only what is necessary to operate the website and improve your experience.
1. Information We Collect
We collect two types of information: information you provide voluntarily, and information collected automatically when you visit the website.
Information you provide directly
When you contact us through the website contact form or by email, we collect your name, email address, and the content of your message. This information is used solely to respond to your enquiry and is not shared with third parties or used for marketing without your consent.
If you subscribe to our email newsletter, we collect your email address and optionally your first name. This information is used to send you health updates, new article notifications, and relevant content from this website. You can unsubscribe at any time using the unsubscribe link in every email. We use a third-party email service provider to manage subscriptions — see the Third Party Services section for details.
If you book an appointment through the Calendly link on this website, any information you provide during that booking process is collected and processed by Calendly, not directly by this website. Please refer to Calendly’s Privacy Policy for details on how they handle your data.
Information collected automatically
This website uses analytics tools to understand how visitors use the site — which pages are visited, how long visitors stay, what devices and browsers are used, and how visitors arrive at the site. This data is aggregated and anonymised — it does not identify you personally. It is used to improve the website’s content and user experience. Analytics data may be processed by third-party tools such as Google Analytics.
This website uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and collect analytics data. Cookies do not contain personal information such as your name or contact details. You can control cookie settings through your browser — most browsers allow you to refuse cookies, delete existing cookies, or be alerted when a new cookie is set. Note that disabling cookies may affect the functionality of some parts of the website.
2. How We Use Your Information
We use the information collected for the following purposes only:
| Purpose | Type of data used | Legal basis |
|---|---|---|
| Responding to your enquiries and messages | Name, email, message content | Legitimate interest / your consent |
| Sending the newsletter you subscribed to | Email address, name | Your explicit consent |
| Improving website content and user experience | Anonymised analytics data | Legitimate interest |
| Ensuring website security and preventing abuse | IP address, browser data | Legitimate interest |
| Complying with legal obligations | As required by law | Legal obligation |
We do not sell your personal data to any third party. We do not use your data for targeted advertising. We do not share your email address or personal details with advertisers, data brokers, or marketing companies. We do not use your data for any purpose not listed above without first obtaining your explicit consent.
3. Third-Party Services
This website uses a small number of trusted third-party services to operate effectively. Each of these services has its own privacy policy and data practices. We encourage you to review them:
- WordPress (Automattic) — this website is hosted on the WordPress platform. Automattic processes server data and may collect technical information about site visitors. View Automattic’s Privacy Policy
- Google Analytics — used to collect anonymised traffic and usage data. Google may use cookies to track website usage. View Google’s Privacy Policy. You can opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on
- Calendly — used for appointment booking. Any data you enter during booking is processed by Calendly. View Calendly’s Privacy Policy
- Email service provider — we use a third-party email platform to manage newsletter subscriptions and send emails. Your email address is stored and processed by this provider in accordance with their privacy policy
- Embedded content — some pages may include embedded content from YouTube, social media platforms, or other websites. This content behaves exactly as if you had visited those websites directly and may collect data about you
4. How Long We Keep Your Data
- Contact form submissions — retained for up to 12 months and then securely deleted, unless an ongoing relationship or legal requirement necessitates longer retention
- Newsletter subscriber data — retained for as long as you remain subscribed; deleted promptly upon unsubscription
- Analytics data — retained in anonymised, aggregated form in accordance with the analytics provider’s standard retention periods
- Legal or compliance records — retained as required by applicable law
5. Your Privacy Rights
Depending on your location, you may have various rights regarding your personal data. Under the General Data Protection Regulation (GDPR) and similar international privacy frameworks, you have the following rights:
To exercise any of these rights, please contact us using the details at the bottom of this page. We will respond to all requests within 30 days. Note that some rights may be subject to legal limitations — we will explain any such limitations clearly when you make a request.
To unsubscribe from our newsletter: use the unsubscribe link included in every email we send. You will be removed from our list immediately.
6. Data Security
We take reasonable and appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. This includes the use of secure connections (HTTPS/SSL), access controls, and regular security reviews.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data using commercially reasonable means, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify affected individuals and the relevant authorities as required by applicable law.
7. Children’s Privacy
This website is not directed at children under the age of 13 and does not knowingly collect personal data from children under 13. While some of the health content on this website is written for parents and covers paediatric health topics, the website itself is intended for adult readers. If you believe a child under 13 has provided personal data through this website, please contact us immediately so we can remove it.
8. International Data Transfers
This website serves a global audience. If you are accessing this website from outside the country in which the website’s servers are located, your data may be transferred internationally. Some of our third-party service providers (such as Google Analytics and email platforms) may also process data in countries outside your own. Where such transfers occur, we ensure that appropriate safeguards are in place in accordance with applicable data protection law.
9. Cookies Policy
This website uses the following categories of cookies:
| Cookie Type | Purpose | Can you opt out? |
|---|---|---|
| Essential cookies | Required for the website to function correctly (e.g., security, session management) | No — these are necessary for basic operation |
| Analytics cookies | Collect anonymised data about how visitors use the website to improve content | Yes — via browser settings or Google Analytics opt-out |
| Preference cookies | Remember your settings and preferences for a better experience | Yes — via browser settings |
| Third-party cookies | Set by embedded services (e.g., YouTube, social media) when interacting with their content | Yes — via the respective platform’s settings |
You can manage cookie preferences through your browser settings. Most browsers allow you to view, delete, and block cookies. For guidance specific to your browser, visit the browser’s official support pages.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data. Your continued use of this website after any changes constitutes your acceptance of the updated policy.
We collect your email if you subscribe or contact us. We use anonymised analytics to understand traffic. We never sell your data. We use a small number of trusted third-party tools. You can ask us to delete your data at any time. This is a health information website run by a single qualified physician — your data is handled with the same care we bring to our health content.
Contact Us — Privacy Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or how your personal data is handled, please contact us:
- Website owner: Dr. Samran Zia, MBBS, MCPS (Family Medicine)
- Website: samranzia.com
- Contact page: samranzia.com/contact
- Response time: We aim to respond to all privacy-related requests within 30 days
You also have the right to lodge a complaint with your country’s data protection supervisory authority if you believe your data has been handled in a way that violates applicable privacy law.
“Your trust matters. Your data is safe here.”
Send a Privacy Enquiry →